Privacy Policy

1. Introduction

Excel Bookkeeping ("we," "us," or "our") is a sole proprietorship based in Orange County, California, United States.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase our downloadable products, subscribe to marketing communications, or contact us.

2. Information We Collect

Depending on your interactions with our website, we may collect:

• Personal Information: Name, email address, telephone number, and billing address.
• Purchase Information: Products purchased, order dates, payment amounts, transaction identifiers, and delivery status.
• Payment Information: Information necessary to process purchases through third-party payment providers, including Squarespace Commerce and Stripe, where applicable. We do not independently store complete payment card numbers or security codes.
• Technical Information: IP address, browser type, device information, website activity, and cookie identifiers.
• Marketing Information: Email subscription preferences and email campaign engagement information.
• Communications: Information voluntarily provided when contacting us.

Customers are not required to create website accounts.

3. Customer Bookkeeping Information

Our Excel workbooks are designed to operate locally on customers' devices.

Excel Bookkeeping does not automatically collect, access, or store financial transactions, bank account balances, bookkeeping records, or financial statements entered into the workbook.

Customers are responsible for securing their own files and maintaining appropriate backups.

If customers voluntarily share financial information through communications with us, we may process that information as necessary to respond to the inquiry.

4. How We Use Information

We may use personal information to:

• Process payments and fulfill purchases.
• Deliver digital products and purchase confirmations.
• Maintain financial and transaction records.
• Respond to purchase, billing, and privacy inquiries.
• Prevent fraud and unauthorized transactions.
• Improve website performance and functionality.
• Analyze website activity where permitted.
• Send promotional communications to individuals who have opted in.
• Comply with applicable legal obligations.

Where applicable, processing may be based on contractual necessity, legal obligations, legitimate interests, or consent.

5. Third-Party Services

We use third-party providers to operate our website and business, including:

• Squarespace: Website hosting, ecommerce checkout, and digital product delivery.
• Stripe: Payment processing and related payment security services, where applicable.
• Mailchimp: Email marketing, subscription management, and email engagement tracking.

We may also implement:

• Google Analytics: Website traffic measurement and performance analytics.
• Meta Pixel: Advertising measurement, campaign attribution, and remarketing.

Google Analytics and Meta Pixel are planned integrations and are not represented as currently active.

Third-party providers may process information according to their own privacy policies and applicable agreements.

We may also disclose information where required by law, to protect our legal rights, or in connection with a lawful business transfer.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for essential website operations and, where enabled, analytics and advertising.

Where required by law, we request consent before activating nonessential tracking technologies.

Visitors may manage available cookie preferences through our website's cookie controls.

Please review our Cookie Policy for additional information.

7. Marketing Communications

Promotional emails are sent to individuals who have provided the required consent.

Subscribers may unsubscribe using the link included in marketing emails.

Unsubscribing from promotional communications does not prevent necessary order confirmations, delivery messages, or legally required communications.

Mailchimp may collect information about email opens and link clicks, subject to applicable law and available settings.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purchase fulfillment, financial recordkeeping, security, dispute resolution, and compliance with applicable laws.

Retention periods depend on the type of information, applicable legal requirements, and the purposes for which it was collected.

When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise dispose of it, subject to lawful exceptions and third-party provider practices.

9. Data Security

We use reasonable administrative and technical safeguards appropriate to our business and the information we process.

Certain payment and website security functions are provided by third-party platforms.

No electronic transmission or storage system can be guaranteed completely secure.

Customers are responsible for protecting downloaded workbooks and financial information stored on their own devices.

10. International Data Transfers

Excel Bookkeeping operates from the United States and serves customers internationally.

Personal information may be processed in the United States or other countries where our service providers operate.

Where required by law, international transfers must be supported by appropriate legal safeguards.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent.
• Opt out of certain advertising-related data sharing.
• File complaints with an appropriate data protection authority.

Some requests may be subject to legal exceptions, including financial record retention obligations.

California residents may have additional rights under applicable California privacy laws where those laws apply to our business.

To submit a privacy request, contact Support@excel-bookkeeping.com.

We may request reasonable identity verification before fulfilling certain requests.

12. Children's Privacy

Our website and products are intended for individuals aged 18 or older, or the legal age of majority in their jurisdiction.

We do not knowingly target children or intentionally collect their personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in business practices, technology, or applicable laws.

Updated versions will be published on our website with a revised effective date. Additional notice or consent will be provided where required.

14. Contact Information